Packages I developed 🙂
Queue and Services: A package that allows you to show services based on the queue. It’s very unstable and I don’t recomend it’s use on real world before you make lot’s of testing. I’m not responsible for your usage!.
Download the fist version here (right clink on it and them Save As…):
You can buy the version of this module for OTRS 3.1.x at link bellow;
Or contact us on email@example.com
Hello World Queue List: A package with education purpose, for people who wants to learn OTRS development. It’s also contains the SOPM file used to generate the package (look inside /opt/otrs/Custom after install the package).
In addition to generating the famous Hello World, we give a small example of how to pull a basic information system that is listing it’s queues.
New Tickets Only From Known Email: This package modifies the way OTRS create tickets through postmaster interface. After install it, the system will only create ticket through postmaster interface if the mail sender is registered as customer.